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(14 Reviews)

The way estate agents should be

by Athena (Tenant) 15/11/2017

My review goes solely for Rui Santos as he really was exceptional. I appreciate he represents Braithwait and is definitely a good working employer/agency to keep someone like Rui, but he definitely made our house search quicker, easier and on scope of everything we were looking for. After an initial viewing we did at a property which we chose out of desperation, he saw our distress, asked us exactly what we were looking for in terms of budget, location, quality and found us a perfect match. This is exceptional for me as I have been living in London for 8 years and usually real-estate agents will try and offload whatever suits them rather than considering your needs as a tenant.

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Excellent service and impressive local knowledge

by Taylor (Tenant) 03/11/2017

We were delighted with the service that Rui provided us, and the end result was a property we love. Rui quickly developed a very good understanding of what we were looking for, and the trade-offs that we were willing to make. He then saved us time by pre-screening properties, and viewing them ahead of time if necessary. His knowledge of the neighborhood, and drive to get us a fair price made a big difference. Thanks Rui!

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Highly Recommended

by Elin & Hanna (Tenant) 05/10/2017

We are beyond happy with Rui and the excellent service that he provided us with. From previous experience with real estate agents Rui has been outstanding and very responsive to our requests. He has done way more for us than what we could ever expect - from the initial contact with him until the end result. We truly recommend him.

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Highly Recommended

by Very helpful (Tenant) 31/08/2017

Having moved to London recently I can confirm Rui and his Team were very helpful in setting everything up. They were very helpful and professional and it really took just a few days to have everything sorted. I would highly recommend them

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Rui, a friendly and trustworthy agent

by Dennis K (Tenant) 31/08/2017

I was very happy to have Rui as my agent. I moved to London from Helsinki and this was my first time renting a flat in London. The process was simple and everything went smooth. Rui answered all my questions and was quick to reply and an easy person to talk to. I'm very happy that I got the flat I wished for. -Dennis

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Excellent service

by Robin H (Vendor) 29/08/2017

Rui added real value to the sale of my property. He had helpful advice about how to sell, how the market was performing and what I would need to do once the buyer had been found. The process was quick and efficient. I was kept informed and yet barely disturbed. I had no idea it could be that easy. Thanks to Rui and Catherine.

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Helpful and friendly agent

by Charlie (Buyer) 23/08/2017

Rui Santos managed our purchase of a one-bedroom flat in Little Venice. He was professional, friendly and gave us good ideas for our renovation. Rui responded to emails and calls very quickly and helped keep the sale on track when our vendor's onward purchase fell through.

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Highly recommend

by Daphne (Tenant) 19/08/2017

Rui was very kind and helpful. I moved to London from France and it was the first time I rented a flat in the UK. He listened, answered all my questions and gave me some key advice. I’m very grateful ! Would highly recommend Braithwait! Thanks a lot!

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Very helpful and kind

by Joe (Landlord) 12/07/2016

Very helpful and kind. Dealt with things in a speedy manner as situation was urgent. Would definitely use again for next search

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by Ray (Vendor) 12/07/2016

To cut a long story short Braithwaite helped me to sell my 3 bed in St Johns Wood after my family had moved away. I actually came across them by accident but really glad I did. Ms Ronak clearly explained the sales process to me and pulled up recent sales prices. I agreed to go ahead and viewings started the same week, I left keys with them and received a lot of helpful feedback from each viewing. Less than a month later I had a cash offer of asking price. I couldn't recommend this agency more. They just made things very easy for me. I found them to be very knowledgeable, friendly and professional.

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